Depending on the references and quantities ordered, the normal shipping time for your order is 1 to 2 weeks after payment, plus the carrier’s transit time. Under normal circumstances, and for smaller whiteboards, it shouldn’t take more than a week and a half to receive your whiteboard. Please note that for quality and logistical reasons, most references are manufactured only after your order is placed.
For all whiteboards measuring 200 cm or more, the delivery time depends on the trip to the relevant area and can extend to 2 or 3 weeks, as delivery is handled by our own services rather than a regular carrier.
As they are made to measure and too large to be packaged, these whiteboards may be delivered without packaging. In these deliveries, we are fully responsible for any damage that occurs during transport. Please check the material when it is delivered, before accepting it, and report any damage you find straight away. Claims for damage reported after the delivery are not accepted.
For whiteboards with custom printing or an easel, including double-sided boards and flipcharts, the delivery time is approximately 2 to 3 weeks after order and payment, as these cases require an additional manufacturing process handled by third parties.
Whiteboards with a wooden frame have an estimated delivery time of 6 to 8 weeks, as we depend on an external supplier.
You should also check the general delivery terms.
If you need urgent shipping outside the standard timeframes mentioned above, or delivery to upper or lower floors, ask us for a quote.
All information on this page applies to mainland Portugal.